Frequently Asked Questions

Why not just revamp our system to handle more traffic?
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First, the traditional way to support large traffic spikes is to increase the load capacity of the entire system. This approach is likely to be designed to redesign and develop the entire system, which will cost a lot of money and time, so a service that can elastically increase or decrease bandwidth is perfect.In addition, network traffic is an unpredictable number, and accidents can happen at any time.
Using Serveless, NoQ has the flexibility to expand bandwidth as traffic increases or decreases at any time, reducing unnecessary space and waste of money in a way that traditional methods cannot.
Can NoQ protect our mobile app?
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NoQ provide mobile application SDK for integration, your skilled mobile application developer can integrate it within hours.
What devices are supported NoQ?
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Any device: Android & ios phones, tablets, laptops, desktop computers
Is it secure to use NoQ?
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NoQ’s products built on mature cloud platforms, e.g. Google Cloud Platform, Amazon Web Service. The stability of the services is gauranteed. We also invite 3rd party cyber security auditor to review our systems, there are no significant cyber security issues exist in our system.
Can NoQ provide support on our event days?
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NoQ’s products are well tested before launching to production, there should be no critical issues for normal usage. Event day support is also available in our services, we will provide dedicated support engineer for solving client’s issues.
What are the most popular RoomQ use cases?
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RoomQ can protect any systems by design, most our clients integrate RoomQ with their eCommerce System (woocommerce, magento), membership system, booking system, etc…
How to integrate with RoomQ?
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RoomQ can be instantly integrated with your existing system through web docking, mobile app SDK docking, API docking and more. This can be done in as little as 15 minutes, so if you need it in a hurry, it’s the fastest way to protect your system.
How long does it take to integrate with RoomQ?
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RoomQ provide multiple integration method for clients, e.g. JS SDK, Mobile SDK, Server Side SDK, Edge Client SDK. The effort for integration depend on the method, most of the skilled developers can integrate with RoomQ within hours.
Can RoomQ protect our mobile app?
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RoomQ provide mobile application SDK for integration, your skilled moblie application developer can integrate it within hours.
Can I turn on RoomQ just for my peak season?
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RoomQ provide a web portal for clients to update configuration at any time. Clients can turn on RoomQ whenever they need.
What is the pricing of RoomQ?
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Most of the client subscribe RoomQ’s monthly subscription plan. RoomQ also provide plan for one-off event.

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